Schedule and Manage Your Team's Shifts with the Microsoft Teams Shifts App - Course Outline

Duration

Webinar:    1-1.5 hours
Workshop: 2 -2.5 hours

Overview:

Microsoft Shifts is a schedule management tool that helps you create, update, and manage schedules for your team in Microsoft Teams. It is designed to help frontline workers manage their schedules and communicate with their team leaders.

Target Audience:

This course is suitable for professionals, business users, and individuals who want to leverage the full potential of using Microsoft Teams. The target audience includes:

• Office workers
• Project managers
• Small business owners
• IT professionals
• Any individual or team looking to enhance file management and collaboration processes.

Learning Outcomes:

By the end of this course, participants will be able to:

• Create a schedule for their team using Shifts.
• Update and manage schedules for their team using Shifts.
• Communicate with their team members using Shifts.
• Import a schedule from Excel to Shifts.
• Use tags to communicate with others who are on-shift.

Topics include:

Overview of Shifts

Benefits of using Shifts

How to access Shifts

Creating a schedule for your team

Adding shifts to the schedule

Allocating shifts to team members

Updating shifts

Swapping shifts with your teammates

Approving, denying, and cancelling requests

Using tags to communicate with others who are on-shift.

Sharing a schedule with the team

Importing a schedule from Excel to Shifts