Manchester Office Tel:  0161 408 0435

London OfficeTel: 0203 693 3945 

 

Microsoft Outlook Introduction Training Course

Microsoft Outlook Training Courses

This Microsoft Outlook 2013 introduction training course covers the basic functions and features of Outlook . You will create e-mail accounts and send e-mail messages using different methods. You will also learn how to manage e-mail messages, contacts, tasks, and meeting requests. Finally, you will customize Outlook for maximum efficiency.

 

 

 

This Microsoft Outlook 2013 introduction training course covers the basic functions and features of Outlook. You will create e-mail accounts and send e-mail messages using different methods. You will also learn how to manage e-mail messages, contacts, tasks, and meeting requests. Finally, you will customize Outlook for maximum efficiency.

 

Delegates are shown how to create a new message, format text, attach files or items, change message themes, check spelling, and send a message. Using the calendar, delegates will 

create appointments and meetings, work with the Daily Task List and change the calendar view. In the tsks module, delegates will learn how to open the Tasks folder, create and delete tasks, change the task view, and update the completion status of a task. In the People module , delegates will learn to  create new contacts. It shows how to mark a contact as a favorite and how to change the contact view and how to create a new contact group.

 

Social networks have become a part of everyday life and can be integrated into Outlook. Students will learn how to connect to a social network, how to view social network contacts and information, as well as how to remove social networks from Outlook.

 

 

This course package includes free Training Needs Analysis (TNA) for Microsoft Outlook using Gmetrix testing software to assess training  requirements. For more details, see our TNA page or call us 0161 408 0435.

 

Versions: 2007, 2010, 2013

 

Course Type: In- House, Instructor led.

 

Duration: 1 day

 

Certificate: Certificate of Completion

 

Course Content

 

Module 1: The Basics
Getting Started
About the Notification Icon and Windows 8 Notifications
Using the Folder Pane
Using Peeks

 

Module 2: Working with E-Mail Messages
Opening Messages
Replying to Messages
Forwarding Messages
Deleting Messages

 

Module 3: Creating Messages
Creating a New Message
Formatting Text
Attaching Files or Items
Changing the Theme
Checking Your Spelling
Sending the Message

 

Module 4: Working with the Calendar

Opening the Calendar

Creating a New Appointment

Creating a Meeting

Using the Daily Task List

Changing the Calendar View

Using the Weather Bar

 

Module 5: Working with Tasks

Opening the Tasks Folder

Creating Tasks

Changing the Task View

Updating Task Completion

Deleting Tasks

 

Module 6: Working with Notes

Opening the Notes Folder

Creating and Deleting Notes

Changing the Note View

Arranging Notes

 

Module 7: Working with People

Opening the People Folder

Creating a New Contact

Marking a Contact as a Favorite

Changing the Contact View

Creating a Contact Group

Module 8: Using Social Networks

Connecting to Social Networks

Viewing Social Network Contacts

Viewing Social Network Information

Removing Social Networks

 

Module 9: Getting Organized

Creating Folders

Moving Items into Folders

Categorizing Items

Using Search

Using Filter

Handling Junk Mail

 

Module 10: Using Conversations

Understanding Conversations

Expanding and Collapsing Conversations

Viewing Conversation Messages

Turning Conversations On or Off

Cleaning Up a Folder or Conversation

Ignoring a Conversation

 

Module 11: Using Quick Steps

Using Default Quick Steps

Creating New Quick Steps

Deleting Quick Steps

Resetting Quick Steps

 

Module 12: Customizing the Interface

Changing Ribbon Display Options

Customizing the Quick Access Toolbar

Hiding and Showing Ribbon Tabs

Creating Custom Ribbon Tabs

Resetting Interface Changes

 

 

 

 

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